The following terms and conditions apply to and form part of the Contract entered into between Sodexo and a Customer making a booking for Services to be provided at a Function.
1.1 In these Conditions, unless the context otherwise requires:
Act means any production company, performers, musicians or other live act or equipment
Booking means the Customer's booking for the provision of the Services at the Premises as detailed in the Event Agreement
Business Day means a day other than Saturday, Sunday or a public holiday in England
Business Hours means between 9 am and 5 pm on a Business Day
Charges means the sums which the Customer has agreed to pay to Sodexo in respect of the Services for the Function
Conditions means the terms and conditions contained in this document
Contract means the contract for the supply of Services by Sodexo to the Customer comprising these Conditions, the Event Agreement and the Function Sheet
Customer means the company or other organisation by or on whose behalf the booking is made
Deposit has the meaning given to it in clause 7.3(a)
Event Agreement means the document confirming the Customer's requirements which is signed when entering into the Contract
Event of Force Majeure means, as regards a party, the occurrence of circumstances beyond the reasonable control of that party including (without limitation);
industrial action, strikes, lockouts, blockades, riots, acts of war, acts of terrorism, piracy, destruction of essential equipment by fire, explosion, storm, flood, earthquake;
failures of, shortages in or a loss of access to equipment, power, supplies, fuel or transport facilities;
failure of a third party to provide required consent, exemption or clearance unless caused by the act or omission of either party;
cancellation of the Function by a third party unless caused by the act or omission of either party;
failure of a third party to permit reasonable advance access to the Premises or to provide proper and reasonable food preparation amenities unless caused by the act or omission of either party; or
failure of a third party to permit access to the Premises unless caused by the act or omission of either party.
1.2 The headings in these Conditions are inserted only for convenience and shall not affect their construction.
1.3 Where appropriate, words importing the male, female or neuter genders shall include the other genders and words denoting a singular number only shall include the plural and vice versa.
1.4 Any reference to a Condition shall be construed as a reference to one of these Conditions.
1.5 If there is any inconsistency between the Conditions, the Function Sheet and the Event Agreement, priority shall be given first to the Conditions, then to the Event Agreement and finally to the Function Sheet.
1.6 In these Conditions the words "other", "includes", "including" and "in particular" do not limit the generality of any preceding words and any words which follow them shall not be construed as being limited in scope to the same class as the preceding words where a wider construction is possible.
2.1 These Conditions shall apply to the Contract to the exclusion of any other terms and conditions contained or referred to in any quotation, letter or other communication between Sodexo and the Customer and the provisions of these Conditions shall prevail unless expressly varied in writing and signed by a director on Sodexo's behalf.
2.2 No variation to the Event Agreement or the Function Sheet shall be binding unless expressly agreed to in writing by Sodexo and signed on its behalf.
2.3 The rights provided in these Conditions are cumulative and shall not be deemed exclusive of any other rights to which either party may be entitled under the Contract or pursuant to the direction (howsoever embodied) of any court of competent jurisdiction or otherwise.
2.4 Where the Contract only relates to the provision of food and beverages as part of a hospitality package at a Function, these Conditions shall apply only in so far as they are relevant to that situation.
3.1 The Contract is formed when Sodexo receives the signed Event Agreement and Deposit and then confirms in writing that Sodexo accepts the Booking. No Booking shall be binding on Sodexo until Sodexo issues a confirmation of acceptance. Signature by Sodexo of the Event Agreement shall be confirmation of acceptance.
3.2 A reasonable period before the date of the Function, Sodexo will send a Function Sheet to the Customer. The Function Sheet forms part of the Contract and contains further details about the Services to be provided by Sodexo at the Function, including the number of Guests and specific choice of menu.
4.1 The Customer appoints Sodexo as the Customer's exclusive provider of the Services at the Function. Accordingly, the Customer agrees that it shall not provide the Services itself, nor shall it appoint or allow anyone other than Sodexo to provide the Services at the Function.
4.2 The Customer shall not hinder or delay or otherwise prevent Sodexo's performance of the Services and the Customer shall provide Sodexo with all reasonable assistance and cooperation for Sodexo to perform its obligations under the Contract.
4.3 The Customer shall promptly: (a) provide to Sodexo all information which Sodexo may reasonably require to enable it to perform the Services. (b) if the Customer becomes aware that it has supplied incorrect or insufficient information to Sodexo, the Customer shall provide Sodexo forthwith with corrected and/or additional information.
Sodexo shall perform the Services:
6.1 The Customer shall:
6.2 Any materials, goods, supplies or other items delivered, held or stored on the Premises on the Customers behalf shall be at the Customers sole risk and Sodexo shall not be liable for any loss or damage howsoever caused to such items.
If the number of Guests specified on the Function Sheet (or that attend the Function) is less than the number of Guests specified in the Event Agreement then Sodexo will charge either the actual number of Guests attending or the number of Guests on the Event Agreement, whichever is the greater.
If the number of Guests specified on the Function Sheet (or that attend the Function) is greater than the number of Guests specified in the Event Agreement then Sodexo will charge for the actual number of Guests. Sodexo's prior written approval is required for any number of Guests which is more than 125% of the Guests specified in the Event Agreement as there may restrictions on the number of Guests that can be accommodated.
The Charges for the Function will be due and payable in cleared funds (without right of set-off, counterclaim or other deduction) as set out below:
(a)At the time of making the Booking: 25% of the Charges(Deposit); and
(b)90 days prior to the date of the Function: a further 25% of the Charges; and
(c)10 days prior to the date of the Function: the remainder of the Charges.
The time of payment shall be of the essence in the Contract. If the Customer fails to make a payment of the Charges in accordance with these payment due dates then Sodexo may cancel the Booking and this shall be construed as a Cancellation by the Customer and the provisions of clause 9.3 shall apply.
If the Booking is made less than 30 days before the date of the Function then all Charges shall be due and payable at the time the Booking is made.
If the number of Guests is greater than the number in the Event Agreement then Sodexo will charge for such additional Guests at the rate agreed in the Event Agreement per Guest (Additional Charges) and if a payment card has been used then the Customer authorises Sodexo to charge this amount to the payment card used for the Booking.
Without prejudice to any other rights and remedies that Sodexo may have, if Sodexo does not cancel the in the circumstances set out in Condition 7.4, Sodexo shall be entitled to charge daily interest at the rate of 3% above the HSBC plc base rate until such time as payment is made.
If the Customer pays any amount by debit or credit card, the card shall be charged at the time such payment is made.
The Customer authorises Sodexo to charge to its debit or credit card (as appropriate) any charges which the Customer incurs in respect of the Function and which remain unpaid at the conclusion of the Function.
If the Customer pays any amount by credit card, a surcharge of 1.5% shall be incurred in addition to the Charges.
All Charges include VAT.
If, within 5 Business Days of the date of receipt of an invoice from Sodexo for any sum due under the Contract, the Customer has not notified Sodexo that it disputes whether amounts contained in such invoice are properly due it shall be deemed to have accepted that the sums stated as payable are properly due and to have waived all its rights to subsequently dispute whether those sums are due.
Any cancellation of a Booking must be by notice in writing and any refund (if any) of Charges and/or Deposit (if any) by Sodexo shall be in accordance with this clause 9.
The Customer may cancel its Booking within 5 Business Days of date on which it sent the Event Agreement to Sodexo. Sodexo will refund any Deposit and/or Charges that have been paid. If the Booking is made less than 30 days before the date of the Function then this clause will not apply and Sodexo will refund the Charges as set out in clause 9.3 below.
Without prejudice to any other rights and remedies Sodexo may have, if the Customer cancels the Booking then Sodexo will refund the Charges as set out below:
(subject to clause 9.2) if the Customer cancels more than 91 days (inclusive) before the Function then Sodexo will retain the Deposit and refund any other Charges paid; or
if the Customer cancels more than 11 days but less than 90 days (inclusive) before the Function then Sodexo will retain (or the Customer will be liable to pay Sodexo) 50% of the Charges; or
if the Customer cancels less than 10 days (inclusive) before the Function then Sodexo will retain (or the Customer will be liable to pay Sodexo) all of the Charges.
If, for any reason Sodexo is unable to supply a part of the Services specified on either the Event Agreement or the Function Sheet, Sodexo shall notify the Customer as soon as possible. Where reasonably practicable, Sodexo shall replace the particular part of the Services with one of at least equal standard and value at no additional cost to the Customer. Sodexo shall agree the details of the replacement Service with the Customer. If it is not reasonably practicable for Sodexo to replace the part of the Service then Sodexo shall refund in full all sums paid by the Customer that relate to that part of the Services.
If the Customer wishes to change the Services detailed on the Event Agreement and/or the Function Sheet after the date that the Booking is made, then the Customer must notify Sodexo in writing as soon as possible. Sodexo will notify the Customer if Sodexo is able to accommodate these changes and/or give rise to additional costs. Any changes to a Booking must be confirmed by Sodexo in writing. The Customer will have to pay for any additional costs resulting from the changes to the Booking.
Sodexo reserves the right not to vary the Contract.
The Customer shall indemnify and keep indemnified Sodexo for all loss of or damage to property at the Premises and Sodexo's expenses, costs and claims in respect of the same suffered or incurred by Sodexo (in whole or in part) during or as a result of the Function arising from or caused by (whether directly or indirectly) the acts or omissions of the Customer, any Guest or Act.
Neither party shall be in breach of this Contract, nor liable for any failure or delay to perform any of its obligations (save in respect any payment obligation) in relation to a Booking due to an Event of Force Majeure the party concerned shall not incur any liability to the other except as specified in Condition 16.2.
Neither party shall be entitled to assign or transfer the Contract, whether in whole or in part, without the prior written consent of the other.
Notwithstanding Condition 16.1, Sodexo shall be entitled to sub-contract the Services in whole or in part provided that:
Delay in exercising, or a failure to exercise, any right or remedy in connection with the Contract shall not operate as a waiver of that right or remedy. A single or partial exercise of any right or remedy shall not preclude any other or further exercise of that right or remedy, or the exercise of any other right or remedy. A waiver of a breach of the Contract shall not constitute a waiver of any subsequent breach.
All content in or on Sodexo's website and brochures (including pictures, designs, logos and text) (Content) is owned by or licensed to Sodexo. The Content is protected by copyright and other laws and the Customer shall not use nor procure the use of such content other than as permitted by Sodexo in writing.
if delivered by hand within Business Hours when so delivered or, if delivered by hand outside Business Hours, at the start of the next Business Day;
if sent by first class recorded delivery post on a Business Day, at 9.00 am on the second Business Day after posting; or, if the notice was not posted on a Business Day, at 9.00 am on the third Business Day after posting.
In proving service of a notice, it shall be sufficient to prove that delivery was made or that the envelope containing the notice was properly addressed and posted.
E-mail notice shall not be valid for the purposes of these Conditions.
Nothing in these Conditions shall constitute or be deemed to constitute a partnership or other form of joint venture between the parties or constitute or be deemed to constitute either party the agent or employee of the other for any purpose whatsoever.
No person who is not a party to the Contract is entitled to enforce any of its terms, whether under the Contracts (Rights of Third Parties) Act 1999 or otherwise.
The parties intend each of these Conditions to be severable and distinct from the others. If a Condition is held to be illegal, invalid or unenforceable, in whole or in part, the parties intend that the legality, validity and enforceability of the remainder of these Conditions shall not be affected.
The Contract and these Conditions are governed by, and shall be interpreted in accordance with, Scottish law and each party irrevocably submits to the exclusive jurisdiction of the Scottish Courts in relation to all matters arising out of or in connection with the Contract.
On behalf of the company: ............